This course contains many exercises, role-plays, and guidelines to help the delegates master the sales skills during the course and start applying their newly acquired knowledge to their professional lives straight away.
Bite sized group exercises are also provided that focus on specific concepts. These are then followed by more comprehensive sales exercises that help the delegates to put a series of smaller skills into practice and learn how to approach sale events as a whole.
What is Selling?
Why People Buy
What motivates people to buy
What are sales myths
Positive Sales Attitude
What is the relationship between sales and marketing
Sales Methodologies
Relationship Selling
Sales Funnel
Sales Methodologies / Framework
7 Stages of the Sales Process
How to respond to a customer’s needs
Cold Calling
Social Media Networking for Sales
What Strategies Should You Follow
How to overcome objections
How to produce a convincing presentation
How to prepare for a sales activity and what should you pay attention to before attending a sales meeting to increase your chances of success
How to be an ethical salesperson
What are the historical sales strategies and how have they progressed through time
Structuring Your Sales Pitch
Negotiating the Win
Identifying your Unique Selling Point (USP)
Your Price is Too high ! - How to overcome objections
How to produce a convincing sales presentation
How to create a loyal customer by delivering a pitch directly targeted at them
How to be an ethical salesperson
Your Brand Awareness (Features and Benefits)
How to close a deal
Modern Approaches of Selling
What are the best strategies to use in business-to-business sales activities
How to establish rapport and gain the trust of the customer
Building Sales Pipelines – Sales Prospecting
Engaging Customers
Psychology of Selling
How does first impression work and how to take advantage of it
How to read the body language of a customer and use your own body language to emphasise key points
How to improve your listening skills
How to appear more confident
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