Supervisory Management

Making the move to a supervisory role can be demanding and somewhat daunting. For most people, the required skills for supervising others do not come naturally which means they need to learn and apply this new skill systematically.

In addition, many of those people who find themselves in a position where they are responsible in tasking others, don’t realise they are now in a supervisory role. Without formal training, most people would simply copy their own managers and supervisors and if these managers are poor at interpersonal skills, the new supervisors will end up with a lot of bad habits that they could do without.

This course is designed to help delegates gain confidence in supervising others by knowing what areas they need to consider when leading people. Through various activities, examples and scenarios, delegates learn what works and what does not when managing people. 

Role of Supervisor

Activities an effective Supervisor is involved in

Action Centered Leadership 

Strengths and Limitations

Identifying your personal Strengths and areas for development

Communicating effectively

What is communication?

Why it can go wrong so often and how to avoid it

Importance of Listening

Enhancing your credibility

How can you establish or enhance credibility

Delegation / Giving Instructions

Why should we delegate?

Steps of successful delegation

Avoiding reverse delegation   

Motivation

What motivates you?

Key Principles of Staff Motivation

Test yourself: How well do you motivate?

Tips on how to motivate others